Property Viewing Checklist for Malaysia: Show Units, Subsale Walk-Throughs and the Questions That Get Real Answers
A property viewing checklist for Malaysia starts with one idea: a viewing is not a feeling, it is a verification. This guide splits it in two. For a new project, the show unit is a marketing model – what the developer actually owes you sits in the statutory sale and purchase agreement (SPA): the Fourth Schedule (materials and specification) and the Second Schedule (the approved plans) of Schedule G (landed) or Schedule H (strata). For a subsale unit, you are there to find what the owner will not volunteer, and then to push the arrears and tax questions back to the seller where they belong. Below is the list I actually use with clients, the questions to ask, what to photograph, and how to make a second visit comparable to the first.
Short answer
A viewing is verification, not a feeling. New project: the show unit is a marketing model; what binds the developer is the SPA’s Fourth Schedule (specification) and Second Schedule (plans); only a shortfall in area above 2% is refunded. Subsale: test water pressure and drainage, check the ceiling below the upstairs bathroom, open the DB box, look for unauthorised renovation, and get the section 73 arrears certificate (max RM50).
Key numbers at a glance
| What the contract governs | Fourth Schedule (specification) + Second Schedule (approved plans) |
|---|---|
| Clause basis | Schedule G clause 15; Schedule H clause 14(1) |
| Area tolerance (strata) | Schedule H cl.13(3): refund only for shortfall over 2% |
| Area tolerance (landed) | Schedule G cl.14: developer may claim up to 2% of lot area |
| Misleading advertisement | HDCLR 1989: fine up to RM50,000 / 5 years' jail / both |
| Defect liability period | 24 months from vacant possession; repair within 30 days of notice |
| Inter-floor leakage | Defect presumed in the parcel above, the common property or the limited common property; inspection in 7 days, Form 28 in 5 |
| Arrears certificate | Strata Management Act 2013 s.73; fee not more than RM50 |
Key points in 30 seconds
- A show unit is not the delivered specification. Schedule G clause 15 and Schedule H clause 14(1) both require the building to be constructed in accordance with the description in the Fourth Schedule and the approved plans in the Second Schedule. Furniture, removed walls and upgraded finishes are not in either.
- The contract builds in a 2% area tolerance. Schedule H clause 13(3): if the parcel area in the issued strata title is less than the area in the building plan, only the shortfall in excess of 2% is refunded at the per-square-metre rate written into the SPA. Schedule G clause 14 caps what a developer may claim back at 2% of the lot area.
- Sales talk is regulated. Under the Housing Development (Control and Licensing) Regulations 1989, a misleading statement or false representation in a housing advertisement is an offence carrying a fine of up to RM50,000, up to five years’ jail, or both. So ask for every verbal promise in writing on WhatsApp.
- In a subsale unit, the expensive faults are on the ceiling and at the skirting. Stains directly below the upstairs bathroom, patches of fresher paint, mould at window sills. For strata, section 142 of the Strata Management Act 2013 presumes the defect is in the parcel above, the common property or the limited common property, and management must inspect within 7 days of notice and issue Form 28 within 5 days.
- Maintenance arrears can follow the parcel. Section 73 of the Strata Management Act 2013 lets a lawyer apply for a certificate of the amount due, for a fee of not more than RM50. Ask at the viewing; get the certificate before you sign.
- View twice, in different conditions. Daylight for structure, light and measurements; evening, a weekend, or an hour after heavy rain for noise, parking, lift waiting and water marks.
What to bring to a property viewing, and when to go
The common mistake at a viewing is not missing something – it is not being able to remember it afterwards. After three units in one afternoon, nobody can tell you which kitchen belonged to which unit. Preparation is what makes a viewing comparable.
- A torch – for ceilings, under cabinets, the distribution board, and stairwells.
- A socket tester or a phone charger – test every power point.
- A tape measure – living room, master bedroom, kitchen, and the parking bay.
- A marble or a bottle of water – a crude but effective floor-level test.
- Your phone compass – confirm the facing. Malaysia’s own residential energy code of practice, MS 2680:2017, advises against putting most openings on east or west facades and specifies shading west walls until 17:00.
- One blank comparison sheet per unit: address, unit number, asking price, built-up, facing, floor, maintenance charge, parking bays, time of visit, weather.
Timing matters more than most buyers expect. Book the first visit in daylight – cracks, stains and tile joints only show in good light. Book the second in the evening or at a weekend – that is when you hear the noise, see whether the parking bays are taken, and find out how long the lift makes you wait. For a west-facing unit, go once between 3pm and 5pm; that is the unit at its most honest.
Show unit vs the actual unit: what the SPA actually obliges the developer to deliver
A show unit is a marketing model, not a delivery specification. Its job is to make the space read as generous. What binds the developer is the statutory SPA – Schedule G for landed property with its own title, Schedule H for strata.
| Schedule | What it contains | Contractual basis |
|---|---|---|
| Second Schedule | The layout and building plans approved by the appropriate authority – the real shape and dimensions of your unit | Schedule G clause 15: the building shall be constructed in a good and workmanlike manner in accordance with the description in the Fourth Schedule and the plans approved by the Appropriate Authority as in the Second Schedule |
| Fourth Schedule | The specification: floors, walls, ceilings, doors and windows, sanitary fittings, kitchen, electrical points, paint | Schedule H clause 14(1): the same requirement, applied to the parcel and the common facilities |
Three things show units do that the contract does not promise
- Undersized furniture. Beds, sofas and dining tables are often a size down from what you would buy, which makes the rooms read larger. Fix: measure wall to wall and compare those numbers against your current home.
- Non-structural walls removed or moved. Show units are laid out for circulation and sightlines. Fix: walk the show unit holding the Second Schedule plan and ask, wall by wall, whether it appears on the approved plan.
- Upgraded finishes. Flooring, kitchen cabinetry and sanitary ware in a show unit are frequently above the contract specification. Fix: ask for the Fourth Schedule specification list and go through it line by line.
What if the built-up area is smaller than advertised? The contract allows 2%
Strata (Schedule H clause 13(3)): if the area of the parcel shown in the strata title, when issued, is less than the area shown in the building plan, the purchase price is adjusted for the difference in excess of two per cent (2%), at the per-square-metre rate written into the agreement. In plain terms: you absorb the first 2%.
Landed (Schedule G clause 14): if the measurements, boundaries or area of the building lot in the final document of title differ from the layout plan in the First Schedule, the price is adjusted at the per-square-metre rate in the agreement – but the developer may only claim back up to a sum equivalent to 2% of the total area of the lot.
The three things buyers most often miss in a subsale unit are not cheap: replacing window and sliding-door ironmongery throughout, redoing ceilings and walls after a leak from above, and rewiring around an aged distribution board. Any one of them can swallow whatever you negotiated off the price. Unauthorised renovation is worse, because it follows you into the bank’s valuation and your own resale. And maintenance arrears can be pursued against the new owner – a section 73 certificate costing not more than RM50 answers that before you sign. See strata defects and water leakage.
Ask Louis directly
Send me the photos from your viewing – ceilings, DB box, window tracks, parking bay – and I will tell you what needs a second look and what you can use to negotiate.
Tell me the area, your budget and your viewing date, and I will send you a printable viewing checklist – one sheet for new projects, one for subsale – and help you plan which hours to visit.
What to ask about the actual unit: ceiling height, window position, aircon ledge, floor finishes and the handover spec
Once you have seen the show unit, every remaining question should be about your unit, and every one should have a definite answer. Questions with definite answers are hard to talk around.
- Is this show unit the same type as the unit I am buying?Ask for the type code, the built-up area, the floor and the stack. Show units are usually built for the best-selling, best-looking layout.
- What is the actual finished ceiling height?Ask for two numbers in millimetres: floor to ceiling and floor to beam soffit, plus where the bulkheads run – typically the living-room air-conditioning line and the corridor. I could not verify a current, publicly citable text of the Malaysian building by-law on minimum room height, so do not reassure yourself with “the law requires X metres”. Get the developer’s figure and ask for it to be marked on the plan.
- Where are the windows and how do they open?Position against the approved plan, opening type (casement, sliding or fixed), sill height, safety railing, whether grilles may be installed, and whether the management by-laws restrict window changes in a high-rise.
- How many aircon ledges, and on which face?Number and position of condenser spaces, whether the ledge counts inside the built-up area, whether there is room for a third compressor later, and whether refrigerant piping is pre-laid. This one usually surfaces only after handover.
- What are the floor and wall finishes at handover?Room by room: living, bedrooms, kitchen, bathrooms, balcony. Are any rooms left in cement render rather than tiled? Is the kitchen bare – no worktop, no cabinetry? Are walls painted or only skim-coated?
- Does the Fourth Schedule name brands or say "or equivalent"?Read it. If it says “or equivalent”, ask who decides the actual model at handover and keep the answer in writing.
- Power points and dataPoints per room, whether air-conditioning and water-heater points are pre-wired, where the fibre entry sits, and which wall carries the distribution board.
- How is the parking bay held?How many, on which level, and whether it is written into the contract as an accessory parcel (petak aksesori) or allocated annually by management. Those are two very different things at resale.
- Delivery date and late-delivery damagesVacant possession is 24 months from the SPA under Schedule G and 36 months under Schedule H. See construction period, LAD and EOT, and CCC and vacant possession for the handover conditions.
- Can I visit a completed project by the same developer?The single most useful request. Go and look at what they handed over five years ago – facades, corridors, lifts, basement car park. Check the project and licence on KPKT’s TEDUH portal; the method is in developer background checks and the KPKT register.
How to read the agreement itself is in the Schedule G/H SPA explained. Inspection after handover is a separate exercise governed by the defect liability period – 24 months from vacant possession, with the developer to repair within 30 days of written notice. That is covered in defect inspection and the DLP.
Subsale viewing checklist: 12 things to actually do on the walk-through
In a subsale unit there is no Fourth Schedule to check against. What you see is what you buy, so use your hands. These twelve take me 20 to 30 minutes, working top to bottom and wet to dry.
- Smell the place before you look at it. A closed-up unit gives away damp on the first breath. If you smell mould, go and find it: window reveals, the wall behind the bathroom, under the air-conditioner, the back of the wardrobes.
- Water pressure: run three things at once. Kitchen tap open, flush the toilet, turn on the shower. How far does the pressure drop? High floors and older blocks show their pressure problems in that moment.
- Drainage: half a bucket into every outlet. Watch how fast it clears and whether smell comes back up. Floor traps, basins, the kitchen sink and the balcony outlet. Flush each toilet twice and watch the refill.
- The ceiling directly below the upstairs bathroom. The most expensive spot in the unit. Stand in the bathroom, the kitchen and the corresponding bedroom and look up: stain rings, blistered paint, one freshly filled patch, new nail holes in the cornice.
- Signs of past patching. A section of wall slightly newer or a different shade, re-nailed skirting, one or two tiles from a different batch. Patching is not a reason to walk away – it is a reason to ask when it leaked, how it was fixed and whether there is an invoice.
- Back of the hand against the skirting. Especially the wall behind the bathroom, the inside face of external walls and around the balcony threshold. The back of your hand reads damp better than your palm.
- Open and close every window and sliding door. Tracks, rubber seals, latches, insect screens, and whether the sliding door has dropped. Re-doing the window ironmongery across a whole unit is not a small bill.
- Open the distribution board (DB box). Count the circuits, look for an RCCB/ELCB, check whether the labelling is legible, and look for obvious later additions or temporary joints. Then test every socket and every light switch with your tester or charger.
- Floor level. Put the marble down in three or four spots in the living room and the master bedroom and see whether it consistently rolls one way. Then tap the tiles with a key or your heel – a hollow sound means the tile has debonded and will lift later.
- Look for unauthorised renovation. Removed walls, enclosed balconies, added mezzanines, relocated kitchen plumbing, rear extensions on landed houses. Strata renovation needs management approval, and structural or extension work needs local authority approval – see renovation permits and rules. Unapproved work becomes your problem at valuation and at resale.
- Walk the parking bay and measure it. Go to the actual bay, measure the width, look at the columns and the turning angle, and check for signs it has been occupied by someone else. Ask whether it is an accessory parcel or a management allocation.
- Lifts and common areas. Press the lift button during the morning peak. Count the lifts and the units per lift core. Then look at the refuse room, corridors, hose reels and fire escapes for stored junk, the colour of the pool water, and the basement walls for water marks.
In a strata unit, whose leak is it?
Section 142 of the Strata Management Act 2013 presumes that the defect behind inter-floor leakage lies in the parcel above, the common property or the limited common property, unless the presumption is rebutted. Note what it presumes: where the defect is, not that the owner above is liable. Liability follows the Form 28 certificate — management must inspect within 7 days of notice and issue Form 28 within 5 days of the inspection, naming the cause and the responsible party, who must begin repairs within 7 days or management repairs and recovers the cost. The procedure and the usual causes are in common strata defects and water leakage.
Want to see what you can actually buy?
The rules are above; these are the actual homes. Each page lists the projects I am tracking, with published price ranges and the date each figure was checked. Tell me the area on WhatsApp and I will send the current list.
Questions that get honest answers from an agent, a management office and the neighbours
How you ask decides what you are told. Ask for facts, not opinions. “Is it nice to live here?” gets you nothing. “How long has this unit been listed?” has a definite answer, and the person answering knows you can check it.
Ask the agent
- How long has this unit been on the market, and has the asking price been reduced?
- Why is the owner selling, and when can vacant possession be given? Is there a tenant, and when does the tenancy end?
- What were the last three transacted prices in this block? (How to check them: property valuation and transacted prices)
- How many units in this block are listed right now?
- May I see your REN/REA registration card? Are you acting for the seller or for me, and how is the commission paid? (See property agents, REN/REA and fees)
Ask the management office – these answers exist on paper
- What is the current charge rate per share unit, and what does this parcel actually pay each month?
- May I see the latest audited accounts, the sinking fund balance and the building’s arrears rate?
- Has a special levy been raised in the last two years, and is any major work planned – facade, lift overhaul, waterproofing?
- What were the three largest repairs in the last three years? When were the lifts last overhauled and the fire system last inspected?
- What is the most common complaint in this building? (The security team usually answers this more honestly than the manager.)
Ask the neighbours – the cheapest due diligence there is
Knock on the doors either side and the units directly above and below. Introduce yourself as a buyer. Ask about water pressure, how often supply is cut, leaks, where the noise comes from, whether parking is enough, and “did anything flood here during the heavy rain at the end of last year?” – note that you ask about a specific period, not “does it flood here”. The systematic way to check water and slope risk is in flood and hillslope risk before you buy.
The questions that belong to the seller: arrears and tax
- How much is outstanding in maintenance charges and sinking fund? Section 73 of the Strata Management Act 2013 lets your lawyer apply to the management body for a certificate of the sum due, for a fee of not more than RM50. Get it before you sign.
- Up to when is assessment tax (cukai taksiran) paid? (MBJB in Johor Bahru bills in two halves: 1 Jan-28 Feb and 1 Jul-31 Aug.)
- Up to when is quit rent (cukai tanah) paid? (In Johor it is paid through JohorPay and falls due by 31 May.)
- Are water, electricity, fibre or gas accounts outstanding? Is any special levy unpaid?
What to photograph and note, and how to make the second viewing comparable
The value of a second viewing depends entirely on what the first one left behind. The aim is two sets of records you can lay side by side, not two impressions.
Photograph these
- The unit number and the floor sign, so nothing gets mixed up later.
- The distribution board, open, with the labelling visible.
- The water and electricity meter serial numbers and readings – you will need them at handover.
- All four corners of every room, plus the ceiling-to-wall and wall-to-skirting junctions.
- The ceiling directly below the upstairs bathroom, and every patched, discoloured or blistered area – one close-up and one wider shot with something for scale.
- Every window and sliding door: track, seal, latch.
- The view from the balcony, plus a screenshot of your phone compass.
- The parking bay with its column number, and the route from the bay to the lift.
- The refuse room, hose reels, fire escape, and the basement walls at skirting level – looking for water marks.
- The management office noticeboard – arrears notices, works notices and special levy notices are usually pinned right there.
- The facade and roofline from across the road. Neglect shows on the outside first.
Add a one-line caption to each photo on the spot (“master bedroom, west wall, damp at skirting”). At home, fill the same sheet for every unit: asking price, built-up, price per square foot, maintenance charge, parking, facing, floor, time and weather of the visit, three things you liked, three you did not, and one question to resolve.
On the second visit, change three things
- Change the hour. Daylight the first time, evening rush hour or a weekend the second. Noise, parking and lift waiting only appear then.
- Change the weather. Going back an hour after heavy rain is the most useful viewing technique there is: water marks, seepage, ponding, poor drainage and whether the car park ramp takes water all reveal themselves at once.
- Change the company. Bring someone who is not in love with the place – a relative, a friend, or a renovation contractor. Paying an inspector to walk it with you is a few hundred ringgit well spent.
Related questions
How long should a property viewing take?
Twenty to thirty minutes per unit is a sensible minimum. Water pressure and drainage take a few minutes each, ceilings and skirtings need a full circuit, and the DB box and sockets have to be tested one by one. If the agent gives you ten minutes, book a second appointment. I spend about thirty minutes on the unit itself the first time, then twenty minutes on the building – lifts, parking, refuse room, common areas – and on noise at a different hour.
Can I bring a contractor or a home inspector to a viewing?
Yes, and I encourage it. A renovation contractor will tell you which walls cannot move, what rewiring or re-plumbing will cost and whether the floor needs redoing – all of which feeds straight into your offer. For a subsale unit with visible leaks or alterations, paying a few hundred ringgit for an inspector to walk it with you is good value. Tell the agent in advance that someone is coming with you.
Should I check the project or the building before I view it?
Yes, and it is quick. For a new project, search KPKT’s TEDUH portal for the project, the developer’s licence and construction progress. For a subsale unit, look up recent transacted prices in the same block and how many units are currently listed. Arriving with those numbers changes the questions you ask. The developer-side method is in developer background checks.
The agent says several people are viewing – how fast do I need to decide?
“Several people are viewing” costs nothing to say, so treat it as noise. Ask two questions that have answers instead: how long has this unit been listed, and has any offer been received and at what price? If a buyer is genuinely committing, the seller will ask for an earnest deposit and documents, and everything gets written down at that point. Until then there is no hurry. See the subsale offer and earnest deposit.
Frequently asked questions
What should I check when viewing a property in Malaysia?
Work in three layers. The unit: water pressure, drainage, ceiling stains below the upstairs bathroom, patched paint, the distribution board and every socket, windows and sliding doors, floor levelness, unauthorised renovation. The building: parking bay, lift waiting time, refuse room, common-area upkeep, noise at different hours. The paperwork: maintenance and sinking fund arrears, and how far assessment tax and quit rent have been paid. For a new project, replace the unit layer with a line-by-line check against the SPA’s Fourth Schedule and Second Schedule.
Is the show unit the same as the unit I will actually get?
Often not, and much of the difference is contractually permitted. Show units commonly use undersized furniture, omit non-structural walls and install finishes above specification. The contract recognises only two schedules: the Fourth Schedule (description and specification) and the Second Schedule (approved plans) – Schedule G clause 15 and Schedule H clause 14(1). Area has a tolerance too: under Schedule H clause 13(3), only a shortfall in excess of 2% is refunded. Walk the show unit holding both schedules.
What should I inspect in a subsale house before making an offer?
The three expensive categories are water, wiring and structural alterations. For water: the ceiling directly under the upstairs bathroom, window sills, skirting, and any patched or repainted section. For wiring: open the DB box, count circuits, look for an RCCB/ELCB, and test every socket. For alterations: removed walls, enclosed balconies, added mezzanines, rear extensions. The rest – pressure, drainage, window ironmongery, hollow tiles – takes under twenty minutes.
What questions should I ask the property agent at a viewing?
Ask things with definite answers: how long the unit has been listed, whether the price has been reduced, why the owner is selling, when vacant possession can be given, whether there is a tenant and when the tenancy ends, the last three transacted prices in the block, and how many units are currently listed there. Then ask to see the REN or REA registration card, who the agent represents and how commission is paid. Skip opinion questions; the answers carry no information.
Do I inherit the previous owner's maintenance fee arrears in Malaysia?
You may. Courts have held that maintenance charges are recoverable from the proprietor or the proprietor’s successor in title, meaning the new owner. That is why section 73 of the Strata Management Act 2013 lets a lawyer apply to the management body for a certificate of the amount due, for a fee of not more than RM50. Ask verbally at the viewing, obtain the certificate before signing, and make settlement a condition in the agreement. A High Court decision of 15 July 2026 exempted court-auction buyers, but that is auctions, not ordinary subsale.
How many times should I view a property before making an offer?
At least twice, under different conditions. The first visit in daylight, for structure, light, dimensions and everything that needs testing by hand. The second in the evening rush hour or at a weekend, for noise, parking and lift waiting. If you can manage a visit within an hour of heavy rain, take it – water marks, seepage, ponding and drainage failures all show at once. For a west-facing unit, add one visit between 3pm and 5pm.
Can I take photos during a property viewing?
Ask the owner or agent first; almost everyone says yes, and a refusal is itself a signal. Photograph the unit number and floor sign, the open distribution board, meter serial numbers and readings, all four corners of each room, ceiling and skirting junctions, the ceiling below the upstairs bathroom, every window and sliding-door track, the balcony view with a compass screenshot, the parking bay with its column number, basement walls at skirting level, and the management noticeboard. Caption each photo on the spot.
Sources & verification
- Schedule H (HDA 1966 / Regulations 1989) — statutory SPA for strata, REHDA Melaka copy
- Schedule G (HDA 1966 / Regulations 1989) — statutory SPA for landed, REHDA Melaka copy
- EdgeProp — When is an ad considered misleading? (23 Aug 2019)
- Lui and Bhullar — What Malaysian homebuyers need to know about misleading developer ads
- EdgeProp — Be mindful of the 'Certificate' in Section 73 of the Strata Management Act (2 Oct 2020)
- iProperty — Apply for a Section 73 certificate to check outstanding charges (updated 6 Nov 2020)
- Malay Mail — High Court rules strata auction buyers need not inherit previous owners' arrears (15 Jul 2026)
- MahWengKwai and Associates — Strata management handover timeline (Strata Management Act 2013)
- DNH — Dealing with inter-floor leakage (Strata Management Regulations 2015, Form 28)
- MS 2680:2017 Code of Practice on Energy Efficiency for Residential Buildings (orientation and shading clauses)
- JiranLink — Why a citywide condo maintenance-fee table was withdrawn (25 Mar 2026)
- MBJB — Tax assessment (cukai taksiran) billing periods
- KPKT TEDUH — housing project and developer licence search
Verified: 2026-09-20. This guide is general information, not legal, tax or financial advice. Rules and rates change — confirm in writing with your lawyer, bank or the relevant authority before you sign.
More in this stage
Louis Koh
11 years in Malaysian property · Johor Bahru & Kuala Lumpur · English & 中文
I help local buyers and cross-border buyers from Singapore with new and subsale property. Every figure in these guides is sourced; when a rule changes, I update the page and date it.
Stuck on this step? Ask me directly
Send me your situation — new or subsale, budget, state, and where you are in the process — and I will tell you what to do next and what to watch for.
Tell me the area, your budget and your viewing date, and I will send you a printable viewing checklist – one sheet for new projects, one for subsale – and help you plan which hours to visit.
Louis Koh · 11 years in Malaysian property · +60 10-906 6685 · replies 9am–10pm MYT